SER-Jobs For Progress, Inc.       

Southeastern Massachusetts


    More Programs          

    Pathway   ESL/Hospitality Training Program
    Business School  Computer Orientation Service
   Insurance Costumer Service Rep. Program




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Child Care


this program provides English As a Second Language
instruction to parents who have children enrolled in
grades K-12.


ESL/Hospitality Training Program  

SER-Jobs For Progress, Inc., in partnership with LaFrance Hospitality, Quality Inn,
and Best Western, is offering 90 day ESL/Hospitality Program to qualified and interested
candidates. This program is designed to offer English as a Second Language instruction
and three (3) weeks of hands-on training  at one of the hotels/ restaurants.

Students will attend 20 hours of instruction where they will be introduced to vocabulary
related to the trade they will be attending.

This is a 12 week course with 180 hours of classroom instruction and 72 hours of job
training. In summary, students will complete a total of 252 hours while enrolled in
the program. Classroom instruction will be at our 164 Bedford Street location.

If interested, please contact Cristina Raposo at 508-676-1916.

Business School   

this program originated in 1995 and has
successfully trained business students in the
word processing curriculum. The program is
 fully committed to post-secondary vocational
 education that offers opportunities for acquiring
 the necessary skills and knowledge for
 employment. The program believes the true
 measure of quality in education is the extent to
 which students become self-sufficient and
 economically independent. The SER Business
 school offers hands-on training in:

PC Specialist
Customer Service

Computer Orientation Services
This Program is located at the Fall River Career
Center and provides 60 hours of orientation and
instruction to all participant, as well as giving
individualized and group instruction in all
computer applications. Participants learn
Keyboarding, Microsoft Windows, and
Microsoft Office: Word, Excel, Access, and

Insurance Customer Service Rep. Program
SER-Jobs For Progress has partnered with South Coast insurance agents to offer job seekers an opportunity to establish a career in the insurance industry. The joint venture will  help perspective students develop the necessary skills to enter the fast-paced insurance field. The 10-week program includes classroom
instruction, on-the-job training, and, for those who successfully complete the course, job placement.

The program offers a tremendous opportunity for people to not just find
a new job, but a new career. The fact that job placement services are offered
sets this apart from a lot of other training program.

The program will provide a gateway into the insurance industry, which offers
excellent pay, benefits, and unlimited opportunities for advancement. The program is free to anyone who is eligible for unemployment or job training benefits through the Massachusetts Department of Labor and has been approved
by the Massachusetts Department of Education through SER's Licensed Business School.

The Program includes more than 300 hours of instruction, including classroom
work and on-the-job training at a local insurance agency. Those who successfully complete the program will be eligible for job placement at one of MAIA's 1,600 member insurance agencies in the state.

The classroom training will cover the basics of property and casualty insurance,
including insurance terminology, homeowners insurance and Massachusetts auto policies. The Class will include basic customer service and office skills, as well as computer training on MS Word and Excel. Forty hours of instruction will be dedicated to preparing students for the State Licensing Exam.

Those who complete the program and pass the state exam will be eligible to work as a Customer Service Representative (CRS). CSR's salaries are competitive with those earned by people in teaching, nursing and similar professions. In addition, benefits usually include health care, paid vacation, educational assistance, and can also include profit sharing plans and employee stock ownership options. The industry also offers tremendous advancement opportunities. Many CSRs become account managers, office manager or move into sales.

SER-Jobs for Progress, Inc. has been a trendsetter in many local educational, training, and employment initiatives.

 For more information on how you can become a property and casualty insurance professional, please call Paula Raposa at 508-676-1916. Applicants should have a high school diploma or G.E.D.



               SER-Jobs For Progress, Inc.
              164 Bedford Street
              Fall River, MA. 02720
              Tel. 508-676-1916

                    Any questions: please email us at